How do you Compensate and Support your Agent Network?

Pauline Vaughan (Director of Operations, M-KOPA, Previously Head of M-PESA Kenya) and Kimathi Githachuri (Former, Head of The Helix Institute of Digital Finance) share the lessons they have learnt about successfully and strategically compensating and supporting agents in a new mobile money and agent banking roll-outs.


Country: Various Countries
Topic: Agent Network Design and Development